Data retention

VisibleMax stores the minimum operational data needed to run scans, show history, bill plans, and improve the product. Retention depends on whether the data is account identity or scan/report artifacts.

Account data

• Account and workspace profile data are retained while your account is active.
• This typically includes authentication identifiers, email, workspace membership, project URLs you connect, and billing linkage needed to serve the product.
• Closing or deleting an account ends active retention subject to legal, security, and billing requirements described in our privacy policy.

Scan and report data

• Crawl snapshots, probe results, scores, findings, and generated studio assets are retained for product use — history, monitoring, comparisons, and support.
• Retention length can vary by plan history limits and operational needs (for example keeping enough history to show progress).
• We may aggregate or de-identify telemetry to operate and improve VisibleMax.

Processors that may hold related data

• Supabase — authentication and application database.
• Polar — payments, invoices, and customer portal records.
• Vercel / Trigger.dev — ephemeral runtime logs and job execution metadata.
• AI provider APIs — prompt/response payloads sent during probes and analysis under each vendor’s terms.

FAQ