Getting started with VisibleMax
The path from signup to your first AI visibility report — then the See → Fix → Prove operating loop.
Updated 2026-08-06
VisibleMax is AI customer acquisition software. It helps you see whether assistants recommend your brand, fix the structural gaps that block those recommendations, and prove which customers came from AI answers. The brand frame is Infrared Signal — making the invisible visible to AI.
This guide walks you from signup through your first report in the app, then into the weekly operating loop: See → Fix → Prove (also framed as Monitor · Act · Prove on product surfaces). Most first reports are ready in about two minutes.
The path at a glance
- Create an account and land in a workspace (Create an account).
- Connect a public website as a project (Connect a website).
- Run your first scan — crawl → analyze → probe (First scan).
- Read the score, findings, and evidence (Understand the report).
- Ship fixes with the weekly plan and Content Studio (Improve visibility).
- Rescan and verify progress (Monitor progress).
- Upgrade when you need unlimited scans and monitoring (Billing).
The operating loop
VisibleMax is not a one-shot audit PDF. After the first report, you run a deliberate loop:
- See — Scan your site, probe buyer prompts across AI platforms, and inspect evidence-linked findings.
- Fix — Prioritize gaps, follow the weekly plan, and generate FAQ, schema,
llms.txt, and related drafts in Content Studio. - Prove — Rescan to compare before/after, optionally attribute AI referral traffic with
vm.js, and share public reports at/r/[slug].
Product UI also uses Monitor · Act · Prove for the same cadence: continuous monitoring, weekly action, measurable proof. Use whichever framing fits your team — the underlying workflow is identical.
Free vs Pro at the start
You can complete the getting-started path on Free: one project, one lifetime completed scan, top findings only, free tools, and a public shareable report. VisibleMax Pro Early Adopter includes a 7-day free trial, then $50/year, and unlocks unlimited scans, the weekly plan, full recommendations, Content Studio, weekly monitoring, three competitors, and email support. Details live in Manage billing.
Which AI platforms are probed?
VisibleMax is designed to probe OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), Perplexity, xAI (Grok), and DeepSeek. Coverage is key-gated: platforms without configured API keys are skipped gracefully. In the early phase, live probes are often DeepSeek + Gemini when those keys are set, while other providers remain wired and activate as keys are added.
Continue in this section
Create an account
Signup, verification, login, workspace basics, and what Free includes.
Connect a website
Add a project URL, HTTPS preference, SPA caveats, and crawler needs.
Run your first scan
Pipeline stages, duration expectations, and the Free lifetime limit.
Understand the report
Score bands, findings, evidence, strengths/weaknesses, and public share.
Improve AI visibility
Prioritize findings, weekly plan, Content Studio, and ship fixes.
Monitor progress
Rescans, Pro weekly monitoring, and before/after verification.
Manage billing
Free vs Early Adopter Pro (7-day trial, then $50/year), Polar, cancel, and refunds.
Related product surfaces
- Free tools —
llms.txt, robots, schema, and crawl utilities without auth. - Public reports at
/r/[slug]— shareable, screenshot-friendly views. - Company profiles at
/c/[slug]— public company entity pages when published. - Pricing — Free and Early Adopter Pro.
- Research — methodology behind structural readiness scoring.
How long does getting started take?
Account creation and connecting a URL usually take a few minutes. Most first scans finish in about two minutes. Reading the report and picking your first fixes is the larger block — plan 15–30 minutes for a careful first pass.
Do I need engineering help on day one?
Not to run a scan or read findings. Shipping fixes (schema, robots, new pages) often needs whoever owns your site. Content Studio drafts reduce blank-page time for those owners.
Where do I go if something fails?
Start with Troubleshooting in the docs for failed scans, unreachable sites, and missing results. For account or billing help, email [email protected].
Is VisibleMax only for SaaS?
No. It is built for startups, brands, agencies, and local services that want to win buyer recommendations inside AI assistants — not only Google rankings.
Related
Still stuck? Contact support with your project URL and what you already tried.