VisibleMax documentation
Everything you need to scan, improve, and prove AI customer acquisition — written so you rarely need to contact support.
Updated 2026-08-07
VisibleMax is the operating system for AI customer acquisition. These docs explain how scans, scores, findings, weekly plans, Content Studio, monitoring, and billing work — including edge cases, limits, and recovery steps.
Browse by goal
Getting started
Create an account, connect a site, run your first scan, and interpret the report.
Platform guides
Deep guides for score, findings, competitors, studio, monitoring, billing, and attribution.
Troubleshooting
Failed scans, unreachable sites, missing results, payments, and recovery checklists.
Reference
Supported AI providers, website types, limits, security, retention, and infrastructure.
Help Center
Fast answers, FAQ, and how to contact support when docs are not enough.
Legal Center
Privacy, Terms, Cookies, Refunds, Security, and AI Transparency.
Popular articles
- Run your first scan
- Understand the report
- AI Visibility Score
- Supported AI providers
- Scan failed
- Manage billing
Product truths worth knowing
- The AI Visibility Score estimates structural readiness, not guaranteed mentions.
- Findings cite crawl evidence (URL + excerpt) so you can verify what we saw.
- Probe coverage is key-gated across OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), Perplexity, xAI (Grok), and DeepSeek — unavailable providers skip gracefully.
- One subscription only: VisibleMax Pro Early Adopter — 7-day free trial, then $50/year via Polar. A payment method is required before the trial; you are not charged during the trial. After day 7 the annual subscription begins automatically unless you cancel. Cancel during the trial and you keep full access until day 7 with no charge. No refunds after the trial — /legal/refund.
- Primary CTA: [Start your 7-day free trial](/start).
- Payments and invoices live in the Polar customer portal, not a Stripe dashboard.
- VisibleMax does not use customer data to train AI models.
Also useful
- Start your 7-day free trial — card required, no charge during trial
- Pricing — Pro Early Adopter: 7-day trial, then $50/year
- Status — service health
- Case studies — outcome templates
- Research methodology — what we measure and do not claim
- Changelog — what shipped
- Free tools — llms.txt, robots.txt, schema, crawlability (utilities; not a Free plan)
- FAQ — common questions
- Contact support — [email protected]
Still stuck? Contact support with your project URL and what you already tried.