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Run your first scan

How to start a scan, what crawl → analyze → probe means, how long it takes, and subscription access.

Updated 2026-08-07

A scan is VisibleMax’s end-to-end pipeline: crawl your site, analyze structural and entity signals, probe buyer prompts across AI platforms, and produce discovery outputs such as the weekly plan. Most first reports complete in about two minutes. Scans require an active Pro Early Adopter trial or paid subscription.

How to start a scan

  1. 1

    Confirm your project URL

    In /app, open the project you connected. Verify the hostname is correct before you start.

  2. 2

    Start the scan

    Use the scan / start action from onboarding or the project surface. Expected duration copy often shows ~1–2 minutes.

  3. 3

    Wait for completion

    Stay signed in and let the pipeline finish. Do not start duplicate scans while one is running. When complete, open the report in the app and optionally share the public /r/[slug] link.

Pipeline stages explained

1. Crawl

VisibleMax fetches publicly reachable pages and machine-oriented signals from your site. This stage grounds later findings in evidence (URLs and excerpts) rather than generic advice. Thin crawls (blocked bots, empty shells, soft-404s) produce weaker reports.

2. Analyze

Analysis turns crawl artifacts into structural readiness signals: entity clarity, answer coverage gaps, technical issues (robots, schema, crawl guidance), and prioritized findings. This is where the 0–100 score composition begins — still an estimate of readiness, not a mention guarantee.

3. Probe

Probe asks buyer-shaped prompts across supported AI platforms and records how assistants respond relative to your brand and competitors. Designed platforms include OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), Perplexity, xAI (Grok), and DeepSeek. Probing is key-gated: if a provider key is unset, that platform is skipped gracefully.

4. Discovery / weekly plan

Alongside the core report, VisibleMax produces discovery outputs — notably the weekly execution plan and related studio-oriented recommendations. Full weekly plan and Content Studio workflows are included with Pro Early Adopter.

Duration expectations

SituationTypical timingNotes
Most first reports~2 minutesHealthy public site, keys available for early-phase probes
Larger or slower sitesLonger than 2 minutesMore pages, sluggish TTFB, or retries extend crawl
Provider latencyVariableProbe stage waits on external AI APIs
Partial probesOften still ~minutesSkipped key-gated platforms finish faster for that branch

If a scan appears stuck far beyond normal windows, see Slow scans and Scan failed.

What you should (and should not) do during a scan

  • Do keep the project URL stable — do not swap DNS mid-scan.
  • Do not hammer “start” repeatedly; duplicate runs waste quota and confuse state.
  • Do not expect live edits on your site to appear mid-pipeline; ship fixes, then rescan.
  • Do confirm your trial or subscription is active if the UI asks you to start at /start.

When the scan completes

  1. Open the in-app report for full authenticated context.
  2. Note the score band and findings — Pro includes the full recommendation set.
  3. Copy or open the public report link at /r/[slug] if you want to share externally.
  4. Continue to Understand the report.

Does starting a scan charge me?

Not during the 7-day free trial. A payment method is required to start the trial, but you are not charged until after day 7 unless you cancel. Polar billing applies to VisibleMax Pro Early Adopter ($50/year after the trial).

What if the scan fails?

Check website reachability, TLS, and bot blocks first. Then follow Troubleshooting → Scan failed. Contact [email protected] with the project URL and approximate start time if you need help.

Why were some AI platforms missing?

Coverage is key-gated. Missing ChatGPT/Claude/Perplexity/Grok results usually means those provider keys were not active for that run — not that your brand was invisible on those products yet.

Can I schedule the first scan?

Getting started is on-demand. Weekly monitoring rescans are included after you are operating the loop on Pro.

Related

Still stuck? Contact support with your project URL and what you already tried.