Manage billing
Free vs VisibleMax Pro Early Adopter (7-day trial, then $50/year), Polar checkout and portal, cancel, and refunds.
Updated 2026-08-06
VisibleMax launch billing is simple: Free for your first completed scan, and VisibleMax Pro Early Adopter with a 7-day free trial, then $50/year. Payments are processed by Polar — not Stripe.
Plans compared
| Capability | Free | Pro Early Adopter |
|---|---|---|
| Projects | 1 | 1 (launch) |
| Completed scans | 1 lifetime | Unlimited* |
| Findings | Top findings | Full recommendations & opportunities |
| Weekly plan | — | Included |
| Content Studio | — | Fix packs & drafts |
| Monitoring | — | Weekly |
| Competitors | Limited / gated | 3 |
| Support | Docs + email as available | Email support |
| Billing | No card | 7-day free trial, then $50/year via Polar |
Free
- 1 project
- 1 lifetime completed scan
- Core score & summary
- Top findings
- Free utility tools at /tools
- Public shareable report at
/r/[slug]
VisibleMax Pro — Early Adopter (7-day trial, then $50/year)
- Everything in Free
- 7-day free trial — cancel during the trial and you are not charged
- Then $50/year via Polar (no refunds after the trial expires — see /legal/refund)
- Unlimited AI visibility scans
- Weekly Execution Plan
- Full opportunity / recommendation set
- Fix packs & Content Studio
- Weekly monitoring rescans
- Competitor visibility (3)
- Email support
Upgrade path
- 1
Sign in
Use the same account that owns the workspace you want to upgrade.
- 2
Open upgrade / billing
From /app, go to upgrade or workspace billing settings. Pricing also links signup toward
/app/upgrade. - 3
Start Polar checkout
Complete Polar hosted checkout for VisibleMax Pro Early Adopter. The offer includes a 7-day free trial, then $50/year. VisibleMax does not charge via Stripe.
- 4
Wait for entitlement sync
After Polar confirms the trial or payment, entitlements sync into your workspace. Refresh billing settings if Pro features are not visible yet.
Polar customer portal
Authenticated users with a Polar customer can open the portal from billing settings (Manage in Polar / portal route). Use the portal to update payment methods, view invoices, and manage cancellation according to Polar’s customer flows.
- Keep the billing email reachable — receipts and renewal notices go there.
- If checkout succeeded but the app still shows Free, wait briefly for webhook sync, then refresh. Persistent mismatches: email [email protected].
- Unknown or misconfigured products never silently grant Pro — failed mapping stays Free for safety.
Cancel
Cancel from the Polar customer portal linked in app billing settings. Cancel during the 7-day free trial and you are not charged. After the trial ends and the annual subscription begins, cancellation typically continues access through the paid period end, then entitlements return to Free (including the one-lifetime completed scan rule for new Free usage).
Refunds
Cancel during the 7-day free trial at no charge. After the trial expires and the annual subscription begins, purchases are non-refundable except where required by law. Full policy: [/legal/refund](/legal/refund). For billing disputes after reading that policy, contact [email protected].
Support contacts
- Product / account / billing help — [email protected]
- Site — https://visiblemax.site
Why Polar instead of Stripe?
VisibleMax uses Polar for hosted checkout, customer portal, and subscription webhooks. Use in-app billing links — do not look for a Stripe customer portal for VisibleMax.
What is the free trial?
Pro Early Adopter includes a 7-day free trial. Cancel during the trial and you are not charged. After the trial expires, the $50/year subscription begins and is non-refundable — see /legal/refund.
Is Early Adopter pricing locked in?
Early Adopter is the launch public SKU at $50/year after the trial. Future list prices may differ for new customers; your active Polar subscription terms govern renewals.
Can I pay monthly?
The public launch offer is annual Early Adopter Pro ($50/year after trial). If a monthly SKU appears in checkout for your account, it will be labeled explicitly — otherwise assume $50/year.
Checkout succeeded but features are still gated
Entitlements sync from Polar after trial or payment confirmation. Refresh billing, wait a short interval, then retry. If still Free, contact [email protected] with the workspace email and approximate checkout time.
Related
Still stuck? Contact support with your project URL and what you already tried.